Privacy Policy

Effective Date: July 7, 2026

Welcome to SCRYMZ (“SCRYMZ”, “we”, “our”, or “us”), a product owned and operated by SCRYMZ Software Private Limited.

SCRYMZ is an esports tournament management platform that enables organizers and administrators to manage tournaments, generate points tables, process match results using Artificial Intelligence (AI), create tournament graphics, organize slot lists, export tournament data, and use other esports management tools.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access or use:

  • SCRYMZ Android Application
  • SCRYMZ Website (www.scrymz.com)
  • Future Web Dashboard
  • APIs
  • Discord Bot
  • Cloud Services
  • AI-powered Features
  • Any other products or services offered by SCRYMZ Software Private Limited.

By using our Services, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, you should discontinue use of our Services.

1. Company Information

Company Name
SCRYMZ Software Private Limited

Registered Office
Lalganj, Vaishali, Bihar – 844117, India

Support Email
support@scrymz.com

Legal Contact
admin@scrymz.com

Website
https://www.scrymz.com

2. Scope of this Policy

This Privacy Policy applies to every user who accesses or uses SCRYMZ, including but not limited to:

  • Tournament organizers
  • Tournament administrators
  • Staff members
  • Community managers
  • Team owners
  • Players where applicable
  • Visitors to our website
  • Subscribers
  • Beta testers

This policy also applies to all future SCRYMZ services unless a separate privacy policy is provided.

3. Definitions

For the purposes of this Privacy Policy:

  • Account means a registered SCRYMZ account.
  • AI Services means our Artificial Intelligence technologies used for OCR, screenshot analysis, text recognition, scoring assistance, automation, and future AI-powered features.
  • Content means any information uploaded by users including screenshots, logos, tournament names, player names, team names, spreadsheets, graphics, images, and other materials.
  • Personal Information means any information capable of identifying an individual either directly or indirectly.
  • Services means every application, website, API, Discord bot, software, cloud platform, or technology provided by SCRYMZ.

4. Information We Collect

Depending on how you use SCRYMZ, we may collect the following information.

A. Information You Provide

When creating an account or using our Services, you may provide:

  • Name
  • Email address
  • Username
  • Profile picture
  • Organization name
  • Tournament information
  • Team names
  • Player names
  • Team logos
  • Tournament logos
  • Screenshots
  • Match result screenshots
  • Attendance screenshots
  • Slot lists
  • Registration messages
  • Discord registration messages
  • WhatsApp registration messages pasted into the application
  • Notes
  • Custom graphics
  • Tournament branding
  • Support requests
  • Feedback
  • Feature requests
  • Communications with our support team

B. Information Automatically Collected

When using SCRYMZ, we may automatically collect:

  • Device model
  • Android version
  • Device identifiers
  • Application version
  • Language settings
  • Time zone
  • Approximate location based on IP
  • IP address
  • Browser information
  • Operating system
  • Network information
  • Session logs
  • Usage statistics
  • Error reports
  • Crash logs
  • Performance diagnostics
  • Analytics data
  • Security logs

C. Payment Information

Payments are processed securely through Google Play Billing.

SCRYMZ does not collect or store your:

  • Credit card number
  • Debit card number
  • CVV
  • UPI PIN
  • Banking passwords

We may receive limited payment information from Google, including:

  • Purchase confirmation
  • Subscription status
  • Transaction identifiers
  • Purchase date
  • Expiration date

D. AI Processing Data

Our AI features may process information you voluntarily upload, including:

  • Match result screenshots
  • Team names
  • Player names
  • Kill counts
  • Placement positions
  • Slot lists
  • Registration screenshots
  • Tournament screenshots
  • Tournament graphics
  • Images used for OCR

This information is processed solely for providing AI-assisted tournament management features.

5. Permissions We Request

Depending on your device and the features you use, SCRYMZ may request the following permissions.

Storage / Media Access

Used for:

  • Selecting screenshots
  • Uploading tournament images
  • Saving generated graphics
  • Exporting Excel files
  • Importing logos

Internet Access

Required for:

  • Account authentication
  • Cloud synchronization
  • AI processing
  • Subscription verification
  • Downloading updates
  • Communication with our servers

Notification Permission

Used to provide:

  • Tournament reminders
  • Export notifications
  • Processing completion
  • Subscription information
  • Service announcements

Users may disable notifications through device settings.

SCRYMZ does not require camera access for normal operation.

6. How We Use Your Information

We use collected information to:

  • Create and manage accounts
  • Authenticate users
  • Provide tournament management tools
  • Generate points tables
  • Process AI-based OCR
  • Detect tournament results
  • Improve AI accuracy
  • Export Excel sheets
  • Generate tournament graphics
  • Synchronize tournament data
  • Provide customer support
  • Detect fraud
  • Prevent abuse
  • Protect our Services
  • Improve performance
  • Analyze feature usage
  • Develop new features
  • Personalize user experience
  • Send important account notifications
  • Process subscriptions
  • Verify purchases
  • Enforce our Terms of Service
  • Comply with legal obligations

We do not sell your personal information.

7. Artificial Intelligence

SCRYMZ provides AI-powered features designed to reduce manual work for tournament organizers.

Our AI technologies may:

  • Read screenshots
  • Detect team names
  • Detect slot numbers
  • Detect kills
  • Detect placements
  • Parse registration messages
  • Suggest tournament results
  • Generate structured tournament data

While we strive for high accuracy, AI systems are not perfect.

Users remain solely responsible for reviewing, verifying, and approving all AI-generated outputs before publishing tournament results.

SCRYMZ does not guarantee that AI-generated information will always be complete, accurate, or error-free.

8. User Generated Content

Users may upload content including:

  • Screenshots
  • Tournament graphics
  • Team logos
  • Organization logos
  • Images
  • Team names
  • Player names
  • Tournament names
  • Registration lists
  • Attendance screenshots
  • Excel files
  • Custom branding

You retain ownership of the content you upload.

By uploading content, you grant SCRYMZ a worldwide, non-exclusive, royalty-free license to host, process, store, reproduce, display, and transmit such content solely for operating and improving our Services.

SCRYMZ will never claim ownership of your tournament content.

If we wish to use your tournament graphics, screenshots, or branding for promotional purposes, we will obtain your permission beforehand unless otherwise agreed.

9. Advertising

Free users may be shown advertisements within the application.

Premium subscribers may receive an ad-free experience.

Advertisements may be served by trusted advertising partners.

These partners may use device identifiers and limited technical information to display relevant advertisements in accordance with their own privacy policies.

10. Analytics

We use analytics to understand how users interact with SCRYMZ.

Analytics may include:

  • Screen views
  • Session duration
  • Feature usage
  • Button interactions
  • Device information
  • Application performance
  • Crash reports
  • Error diagnostics

Analytics help us improve reliability, usability, and future features.

11. How We Share Information

SCRYMZ does not sell personal information.

We may share information only in limited circumstances, including:

Service Providers

We may share data with trusted service providers that help operate our platform, including cloud hosting, analytics, infrastructure, AI processing, payment processing, customer support, and content delivery.

Legal Compliance

We may disclose information where required by law, court order, legal process, or governmental authority.

Business Transfers

If SCRYMZ is involved in a merger, acquisition, restructuring, investment, or sale of assets, user information may be transferred as part of that transaction, subject to applicable laws.

Protection of Rights

We may disclose information where necessary to investigate fraud, protect users, enforce our agreements, or defend the legal rights of SCRYMZ.

12. Third-Party Services

SCRYMZ integrates with trusted third-party service providers that may process information on our behalf.

These providers may include:

  • Google Play Services
  • Google Play Billing
  • Amazon Web Services (AWS)
  • Cloudflare
  • Future analytics providers
  • Future authentication providers
  • Future AI infrastructure providers
  • Future cloud storage providers

Each third-party provider maintains its own privacy practices.

SCRYMZ is not responsible for the privacy policies or practices of third-party services that are outside our control.

13. International Users

Although SCRYMZ is currently operated from India, our Services may be accessed globally. Your information may be processed, transferred, or stored in countries other than your own, including locations where our infrastructure providers maintain servers.

By using SCRYMZ, you acknowledge and consent to such transfers, subject to appropriate safeguards and applicable laws.

14. Data Retention

SCRYMZ retains personal information only for as long as necessary to provide our Services, fulfill contractual obligations, comply with legal requirements, resolve disputes, enforce our agreements, and maintain the security and integrity of our platform.

The length of time we retain information depends on the nature of the data and the purpose for which it was collected.

Examples include:

  • Account information while your account remains active.
  • Tournament records until deleted by you or no longer required for operational purposes.
  • Subscription records for accounting and legal compliance.
  • Support communications for quality assurance and dispute resolution.
  • Security logs for fraud prevention and platform protection.

When retention is no longer necessary, we securely delete, anonymize, or aggregate the information in accordance with applicable laws.

15. Account Deletion

You may request deletion of your SCRYMZ account at any time through the application or by contacting our support team.

Deleting your account may result in the permanent removal of:

  • Profile information
  • Tournament history
  • Saved graphics
  • Slot lists
  • Match records
  • Export history
  • Organization settings
  • Custom branding
  • Other associated content

However, SCRYMZ may retain certain information where necessary to:

  • Comply with applicable laws
  • Maintain financial and tax records
  • Detect fraud or abuse
  • Resolve disputes
  • Enforce our agreements
  • Protect the security of our Services

Retained information will only be kept for the period required by law or legitimate business purposes.

16. Data Security

Protecting user information is one of our highest priorities.

SCRYMZ implements reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, loss, or destruction.

Our security measures may include:

  • Encrypted communication using HTTPS/TLS
  • Secure cloud infrastructure
  • Access controls
  • Authentication mechanisms
  • Security monitoring
  • Infrastructure firewalls
  • Regular software updates
  • Server-side protections
  • Secure storage practices
  • Incident response procedures

Despite these measures, no system connected to the Internet can be guaranteed to be completely secure.

Accordingly, SCRYMZ cannot guarantee absolute security of your information, and you use our Services at your own risk.

17. AI Processing and Automated Decisions

SCRYMZ uses Artificial Intelligence and Optical Character Recognition (OCR) technologies to assist tournament organizers.

These systems may:

  • Detect text from screenshots
  • Read placements
  • Detect kills
  • Identify team names
  • Parse registration messages
  • Organize tournament information
  • Suggest structured results

AI-generated results are intended solely as an assistance tool.

Users remain solely responsible for reviewing, verifying, approving, and publishing tournament results.

SCRYMZ does not guarantee the completeness, accuracy, or correctness of AI-generated outputs.

AI processing may improve over time as our technologies evolve.

18. Children’s Privacy

SCRYMZ is designed primarily for tournament organizers, administrators, and esports communities.

Although the application may be rated suitable for users aged 3+ under certain platform content classifications, users under the age of 18 should only access or use SCRYMZ with the supervision or consent of a parent or legal guardian.

We do not knowingly collect personal information from children in violation of applicable laws.

If we become aware that personal information has been collected from a child without appropriate authorization where required, we will take reasonable steps to remove such information.

Parents or guardians who believe that their child has provided personal information may contact us at:

support@scrymz.com

19. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information.

These rights may include:

  • Access to your information
  • Correction of inaccurate information
  • Updating account information
  • Deletion of eligible information
  • Restricting certain processing activities
  • Objecting to certain uses of data
  • Requesting a copy of your information
  • Withdrawing consent where processing is based on consent
  • Filing complaints with applicable authorities

SCRYMZ will respond to valid requests within a reasonable period, subject to applicable legal requirements.

Some requests may be denied where required by law or where fulfilling the request would adversely affect the rights of others or the security of our Services.

20. Cookies and Similar Technologies

Our website and future web-based services may use cookies and similar technologies to:

  • Remember user preferences
  • Maintain login sessions
  • Improve website performance
  • Analyze traffic
  • Measure feature usage
  • Enhance user experience
  • Detect security issues

Cookies may include:

  • Essential cookies
  • Functional cookies
  • Analytics cookies
  • Performance cookies
  • Security cookies

Users may control cookies through their browser settings.

Disabling cookies may affect certain functionality of our Services.

21. International Data Transfers

SCRYMZ currently operates from India but intends to serve users worldwide. Your information may be transferred to, processed, or stored in countries outside your country of residence where our infrastructure providers or partners operate.

When such transfers occur, SCRYMZ will take reasonable steps to ensure that personal information receives an appropriate level of protection consistent with applicable laws.

By using our Services, you acknowledge and consent to such transfers where permitted by law.

Our Services may contain links to third-party websites, applications, social media platforms, or external services.

These third-party services operate independently of SCRYMZ.

We are not responsible for:

  • Their privacy practices
  • Their security
  • Their content
  • Their policies
  • Their terms of use

Users should review the privacy policies of any third-party service they choose to access.

23. Marketing Communications

SCRYMZ may send communications relating to:

  • Product updates
  • Feature announcements
  • Security notifications
  • Service maintenance
  • Subscription information
  • Promotional offers
  • Community events
  • Tournament announcements

Where required by applicable law, users may opt out of promotional communications.

Important service-related communications may continue to be sent regardless of marketing preferences.

24. User Responsibilities

Users are responsible for ensuring that any information uploaded to SCRYMZ is lawful and that they have the necessary rights or permissions to upload and use such content.

Users should not upload content that:

  • Infringes intellectual property rights
  • Violates applicable laws
  • Contains malicious software
  • Includes unauthorized personal information
  • Promotes illegal activities
  • Violates the rights of third parties

SCRYMZ is not responsible for user-uploaded content and reserves the right to remove content that violates our Terms of Service or applicable laws.

25. Open Source Software

SCRYMZ may incorporate open-source software components licensed under their respective open-source licenses.

Nothing in this Privacy Policy modifies or limits the rights or obligations associated with those licenses.

Users may obtain information regarding applicable open-source licenses where required.

26. Changes to this Privacy Policy

SCRYMZ may update or modify this Privacy Policy from time to time to reflect:

  • Changes in applicable laws
  • New technologies
  • New features
  • Business operations
  • Security improvements
  • Regulatory requirements

When material changes are made, we may notify users through one or more of the following methods:

  • In-app notifications
  • Email notifications
  • Website announcements
  • Updates within the application

The “Effective Date” at the beginning of this Privacy Policy will indicate when the latest version became effective.

Continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

27. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

Any disputes arising from or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Hajipur, Bihar, India, unless otherwise required by applicable law.

28. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, you may contact us using the information below.

SCRYMZ Software Private Limited

Registered Office:
Lalganj, Vaishali, Bihar – 844117, India

Support Email:
support@scrymz.com

Legal & Administrative Contact:
admin@scrymz.com

Website:
https://www.scrymz.com

29. Compliance Statement

SCRYMZ is committed to protecting user privacy and handling personal information responsibly.

This Privacy Policy is intended to support compliance with applicable privacy and data protection laws, including relevant Indian laws and internationally recognized privacy principles where applicable.

Nothing in this Privacy Policy limits any rights granted to users under mandatory applicable law.

30. Entire Privacy Policy

This Privacy Policy constitutes the entire privacy notice governing the collection, use, storage, disclosure, and protection of information in connection with the SCRYMZ Services.

If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

By creating an account, accessing, or using SCRYMZ, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Last updated: July 7, 2026

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